Customer Support
Paste: It's What's for Dinner (WYSIWYG and Pasted Content)
With the education-focused sites I'm building these days, it has been very difficult to deliver a site that does not provide some sort of WYSIWYG editor for the end user. Users want to be able to use the same sort of tools they have in Microsoft Word, and if they can't, they aren't going to be comfortable in the new web site.
